Question 1

Is it really performance based?

Answer

Yes. You are only charged when a live agent collects the lead information.

Question 2

What determines a lead?

Answer

A lead is pre-qualification question and/or collecting that visitors name, email and phone number.

Question 3

How will the chat operators know what to say?

Answer

At setup, we will send you a detailed 'Response Guide' that will outline how our operators respond to your customers. If there are any specific questions you would like them to know the answers to, just include it in the document and our operators will follow that script.

Question 4

How long does it take to set up?

Answer

On average our clients are able to be live within 24 hours.

Question 5

Why should I have live chat?

Answer

96% of people that go to a website for the first time don't take any action. Having a live agent online 24/7 will increase your chances of starting a conversation and collecting their information.

Question 6

How do I install this?

Answer

Immediately upon purchasing, we will quickly customize and format your chat and text message assets with your logo and branding. We will then email you your unique code to install into your website. Copy, paste and save! That’s it!

AMASS MEDIA

LIVE CHAT

SEE HOW WE CAN HELP TURN WEBSITE VISITORS INTO CUSTOMERS.

We go one step further. We are 100% performance based.

DON'T PAY UNLESS WE PROVIDE THE LEAD.

Join hundreds of companies who use Live Chat Service for 24/7 coverage 365 days a year.

WE HAVE YOU COVERED EVEN WHILE YOU SLEEP!

WHY LIVE CHAT?

100% Performance Based

Only U.S. based operators with extensive training.

Phenomenal savings. We convert your existing web traffic and you avoid having to make expensive hires.

Often times websites have more traffic from 10pm-1am compared to any other time of the day.

Frequently asked questions

Is it really performance based?

What determines a lead?

How will the chat operators know what to say?

How long does it take to set up?

Why should I have live chat?

How do I install this?

LIVE CHAT

SEE HOW WE CAN HELP TURN WEBSITE VISITORS INTO CUSTOMERS.

We go one step further. We are 100% performance based.

DON'T PAY UNLESS WE PROVIDE THE LEAD.

Join hundreds of companies who use Live Chat Service for 24/7 coverage 365 days a year.

WE HAVE YOU COVERED EVEN WHILE YOU SLEEP!

WHY LIVE CHAT?

100% Performance Based

​

Only U.S. based operators with extensive training.

​

Phenomenal savings. We convert your existing web traffic and you avoid having to make expensive hires.

Often times websites have more traffic from 10pm-1am compared to any other time of the day.

Frequently asked questions

Is it really performance based?

What determines a lead?

How will the chat operators know what to say?

How long does it take to set up?

Why should I have live chat?

How do I install this?